If your pet needs immediate medical care, London Regional Veterinary Emergency and Referral Hospital is here for you. We provide emergency and intensive care for the treatment of injured or critically ill pets when you need us. We are also available to provide prompt relief to your pet resulting from other mishaps or ailments that may not be life-threatening, but may cause you concern.

We understand that, when your pet needs emergency or critical care, it can be a stressful time. Rest assured knowing that our specially trained team of caring veterinarians and technical staff has extensive training and experience in emergency medicine. The hospital is equipped with advanced equipment, to enable us to deal with most emergency and intensive care treatments.

What to Expect:
If you need emergency or critical care, we recommend you call our Emergency Department, 519-432-3300.

When you visit our Emergency Department, your pet will be first assessed by a Registered Veterinary Technician (RVT) prior to seeing the veterinarian. Patients are triaged based on the urgency of their condition.

If your pet has to wait an extended period of time to be seen by the veterinarian, the RVT will check in with you routinely to make sure your pet is still stable. In the event your pet’s condition changes or you are concerned about his or her well being, we ask that you please inform a member of our reception team.

We endeavour to see all patients within a timely manner, however, we appreciate your patience when we have unexpected critical cases that require immediate attention from our team.

After the veterinarian has performed an initial examination of your pet, you will be presented with the most appropriate treatment options for your pet’s condition. An estimate of costs will also be reviewed before commencing treatment.

You can also count on us to partner with your family veterinarian in the event your pet requires a referral to our Emergency Department for more advanced and/or 24-hour veterinary care. If your pet requires a transfer to our facility, our Emergency Department veterinarian will work closely with your family veterinarian to obtain all the necessary medical history in advance of the transfer.

Our Open Hospital Policy:
London Regional Vet believes that the human-animal bond is very important. We encourage pet parents and their pets to stay together as much as possible when they are visiting our hospital. However, there may be times when you will be asked to leave your pet’s side, for example, during x-rays or procedures. During these times, a member of our team will ask you to stay in an exam room or reception area until you can be reunited with your pet.

Hospitalized Pets:
While the Hospital does not have set visiting hours, you are welcome to visit your pet while they are hospitalized. If you wish to visit your pet, we ask that you please schedule a visit time with a member of our team. We ask that visits are kept to 15 minute time intervals.