Hannah Nicol

Hannah Nicol
Client Care Specialist, Team Lead
Hannah Nicol
Originally from Bournemouth, England, I made the solo move to beautiful British Columbia in May 2023 and joined VAERC just a few months later in September. As the CCS Team Lead, I’m passionate about supporting both our clients and our incredible team, making sure everything runs smoothly on the front line and behind the scenes in what can be a fast-paced and emotional environment.

I’ve always had a love for animals, so working in this field feels like a natural fit. Outside of work, you’ll usually find me exploring BC’s amazing outdoors, catching live music shows, or unwinding with some good gaming sessions.

Our Administration Team

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.
Inventory Coordinator
Medical Director, Emergency

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Internal Medicine

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Cardiology

Vancouver Animal Emergency & Referral Centre

2303 Alberta Street

Vancouver, BC V5Y 4A7

Main: 604-879-3737

Fax: 604-733-6340

Emergency Hours :

    Mon-Sun: Open 24 hours

Referral Hours:

Mon-Sat 9:00 am - 5:00 pm, varies by department.

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