Visiting Your Pet

We understand your pet is a part of your family and can appreciate the importance of visiting them while in hospital. While visits can benefit both you and your pet, they can also be stressful under some conditions. Here are a few tips on maximizing your time during visits.

  • Phone before you come so we can try to arrange your visit around your pet’s medical treatments.
  • We discourage extended visits as your pet needs rest as well as continued monitoring and treatment by our hospital staff.
  • Visiting while your pet is sedated or recovering from anesthesia is prohibited as this can cause your pet to become agitated and make for a difficult recovery
  • Visitation in the main treatment area/ICU is limited to 15 minutes at a time as these areas of the hospital are very busy, and our staff need space to be able to examine/treat their patients
  • The privacy of all our patients is very important to us. Please limit your questions and visitation to your own pet.
  • Visitations will not be allowed between 8 am-9 am or 8 pm-9 pm as this is shift change for our services, and our patient information is being passed off to the on-coming teams

Please note that any blankets or toys that are left at our hospital are at risk of not being returned to you. Items that are left behind can be lost/damaged; please leave them at your own risk. We have an ample supply of bedding and other materials to help keep your pet comfortable during their stay with us.

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