What can we dig up for you?
Tri Lake Animal Hospital & Referral Centre
Hours
Location
Contact
Tri Lake Animal Hospital & Referral Centre
250-766-3236
Emergencies happen. When they do, our highly trained emergency veterinary healthcare team is dedicated to helping you and your companion any time of the day. No appointment necessary. Whenever possible, our veterinarians work in consultation with your primary care veterinarian.
Triage/waiting:
We do everything possible to ensure that every patient receives timely access to veterinary care. Like human emergency rooms, we operate on a triage system – this means that more seriously ill or injured patients are seen before less seriously ill or injured patients. During high-volume times patients with minor ailments and injuries can experience longer wait times.
What happens “in the back”?
At times, potentially seriously injured or ill patients may be taken straight into our hospital’s triage room or treatment areas based on our triage system. These patients will be assess by a doctor immediately and receive life-saving treatment such as fluids and oxygen and/or pain medication when appropriate.
For immediate emergency service please call 250-776-3236
On site veterinarian and emergency team – 9:00 AM to 10:00 PM – 7 days a week – 365 days a year (9:00 AM to 8:00 PM on Stat Holidays).
While we do accept emergency walk ins, calling ahead allows the hospital to prepare for your arrival and ensure your pet receives the care they need.
Handle With Care
Pain, fear, and shock can make animals behave differently. When you are faced with a pet emergency, remember that even the most well trained and loving pet can behave differently when feeling ill or in pain. Also realize that even relatively small animals, such as cats or small dogs, are capable of inflicting serious bite and scratch wounds when they are disoriented and in pain. If this occurs, it is important not to take such actions personally, but to realize that it is an expression of the extreme pain or disorientation your pet may be experiencing at the time.
Approach all injured pets with caution. Despite your natural wish to comfort your ill or wounded pet, do not place your face or hands near his or her head until you can assess your pet's condition. If you feel you cannot safely manage the emergency situation, ask your veterinarian for advice on how to handle and transport your pet when you call to report the emergency. Sometimes wrapping small, injured pets in towels (taking care not to cause further injury or pain) or placing larger pets in crates or carriers for transport may be the safest option for both you and your pet.
© Copyright VCA Canada Hospitals all rights reserved.
Affiliate of Mars Inc. 2025
