Emergency Check-In / Triage Protocol

TVEH is open 24/7 for emergency patients. You can also telephone us at 416 247 8387 to get directions or assistance.

Because TVEH is an emergency facility, patients are triaged when they arrive. “Triage” means that the most life-threatening cases are seen first. If more than one animal arrives at the same time, the most critically-ill pet will get examined first. Sometimes this means that an examination in progress may be interrupted, or a less critical patient may have to wait while the veterinary staff tends to another patient. Please be assured that we will work as quickly as possible to care for your pet.

Life saving measures to be applied immediately

  • Poisoning
  • Allergic reactions
  • Collapse
  • Heat stroke
  • Hypothermia
  • Bloat (GDV)
  • Actively seizing
  • Major trauma (vehicular, animal attack)
  • Penetrating bite wounds around neck or chest
  • Choking
  • Excessive bleeding
  • Difficulty breathing
  • Unable to urinate

Likely to recover if care is given within hours

  • Frequent vomiting
  • Bloody diarrhea
  • Paralysis
  • Closed fractures
  • Blood in urine
  • Birthing difficulties
  • Can urinate but with straining

  • Abscess
  • Minor wounds/lacerations
  • Sneezing/nasal discharge
  • Stable chronic disease
  • Limping
  • Skin conditions
  • Sore ears/eyes